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Employment

It takes a special kind of person. One who feels rewarded when working with others, one who enjoys interacting with a variety of people, one who finds happiness in assisting our members.

Employment Benefits

We offer great benefits to full-time and part-time employees.
*Certain eligibility may be required for employee benefits. Please contact Human Resources for a complete description.

Where We Are Located

• Map of our location
• Tri-Met bus schedule

Job postings updated January 20, 2010

Staffing Coordinator/Administrative Assistant

Terwilliger Plaza, Portland's signature retirement community for over 50 years and recently selected by Oregon Business as one of the top 100 Best Nonprofits to Work in Oregon, has an opening for a 20 hours per week Staffing Coordinator/Administrative Assistant. This position has overall responsibility for placement of CNAs and Home Care Providers in the homes of our clients along with maintaining the staffing schedule. The ideal candidate is a highly organized and energetic self-starter who has the ability to juggle many tasks while also being able to differentiate between tasks that need immediate attention and future tasks. This person will communicate with potential and existing clients, as well as potential and current employees, referral sources, vendors and medical professionals.

Responsibilities:

• Promptly handles telephone inquires for caregiver positions and schedules as well as direct calls to the appropriate people.
• Answers phones in an upbeat and pleasant manner.
• Converts client referrals to appointments for home assessments.
• Schedule caregivers for Client assignments, matching employee skills and availability with client needs.
• Continually communicates with active and inactive caregivers to update availability.
• Timely communication and confirmation of schedules, including any changes, with clients, staff and caregivers.
• Maintain a positive work atmosphere by behaving dressing, and communicating in a manner that supports all staff, clients, family members, and referral sources.
• Performs other duties as assigned.

Requirements:

• At least 1-2 years in staffing is a must, preferably in a home health agency or long term care field.
• Requires a valid driver's license, automobile liability insurance and reliable transportation.
• Strong analytic and problem solving abilities.
• Excellent interpersonal skills - able to communicate effectively with professionals and clients.
• Excellent administrative skills, supporting the cohesiveness of the entire team.
• Ability to hold caregivers accountable, follow-up on promises made, and reach out for status checks.
• Will be able to be responsible for sharing the "after hours" phone duties - and more.
• Knowledge of HR to manage overall hiring process including handling applications, evaluating, performing interviews and orientations, and documenting performance.
• Proven experience with Excel and Word.
• Be able to work independently.
• Processes problem solving skills and strong organizational skills.

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Director of In-Home Care Agency

The Director is expected to run the division like their own business. This is a truly autonomous position with full budget responsibility, marketing and sales and having the ability to add services. This position will be accountable for managing all aspects of a licensed on-site Private Duty In-Home Care Agency including staffing, meeting budgeted goals and earnings through effective promotions, employment and administrative practices, as well as assuring the quality and growth of all In-Home Care Services. The In-Home Care Director reports to Terwilliger Plaza's President and CEO.

Responsibilities:

1. Responsible for marketing and sale of Terwilliger Plaza In-Home Care services.
2. Responsible for maintaining systems and policies that will successfully meet the Oregon In-Home Care Agency survey requirements.
3. Supervises and coordinates activities of employees engaged in the delivery of in-home care services.
4. Develops standards and procedures for providing In-Home Care and for evaluating service.
5. Scope of services include, but are not limited to, registered nurses, license practical nurses, nurses' aides, companions, and housekeeping services.
6. Provides orientation, teaching, and guidance to staff to improve quality and quantity of service.
7. Evaluates performance of personnel, and interprets in-home care standard to staff.
8. Coordinates services with other Health Services and Member Services departments to render the In-Home Care program more effective.
9. Reviews and understands nursing records, vital statistics, and other data affecting in-home care service in order to assess community needs and to plan and implement programs to meet these needs.
10. Cooperates with families, community agencies, and medical personnel to arrange for convalescent and rehabilitative care of sick or injured people.
11. Prepares budget and plans related to In-Home Care services.
12. Manages all client files including billing client and billing reconciliations.
13. Keeps all staff manuals up-to-date and accurate.
14. Recruits, hires, trains staff, evaluates employee performance, and recommend or initiate promotions, transfers, and disciplinary action.
15. Schedules caregivers for Client assignments, matching employee skills and availability with client needs.
16. Continually communicates with active and inactive caregivers to update availability.
17. Timely communication and confirmation of schedules, including any changes, with clients and staff.
18. Maintains a positive work atmosphere by behaving dressing, and communicating in a manner that supports all staff, clients, family members, and referral sources.
19. Performs other duties as assigned.

Requirements:

• At least 3-5 years in-home care management experience is a must.
• Highly organized and energetic self-starter who has the ability to juggle many tasks while also being able to differentiate between tasks that need immediate attention and future tasks.
• Requires a valid driver's license, automobile liability insurance and reliable transportation.
• Strong analytic and problem solving abilities.
• Excellent interpersonal skills - able to communicate effectively with professionals and clients.
• Must agree to be responsible for sharing the "after hours" phone duties - and more.
• Knowledge of HR to manage overall hiring process including handling applications, evaluating, performing interviews and orientations, and documenting performance.
• Proven experience with Excel and Word.
• Be able to work independently.
• Processes problem solving skills and strong organizational skills.

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Terwilliger Plaza, established in 1962, is a self-governed, internationally accredited, not-for-profit continuing care retirement community offering those aged 62 or better with a variety of living options. We are located in the heart of downtown Portland, Oregon, overlooking Duniway Park, the Willamette River and beautiful Mt. Hood. We recently received the 2009 award for 100 Best Non-Profit Companies in Oregon.

Interested candidates should download an application
and submit by mail, fax, or email:

Terwilliger Plaza, Inc.
Attn: Human Resources
2545 SW Terwilliger Plaza Blvd.
Portland, OR 97201

By fax: 503-299-4803

By e-mail: resume and cover letter to jobs@terwilligerplaza.com

Terwilliger Plaza is an Equal Opportunity Employer and Tobacco-Free Community.