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Retirement Living in Portland, Oregon - Terwiliger Plaza
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Employment

It takes a special kind of person. One who feels rewarded when working with others, one who enjoys interacting with a variety of people, one who finds happiness in assisting our members.

Employment Benefits

We offer great benefits to full-time and part-time employees.
*Certain eligibility may be required for employee benefits. Please contact Human Resources for a complete description.

  • Medical/Pharmacy/Dental/Vision Insurance for which we pay 85% of the premiums for full-time and 50% for part-time employees
  • Deductible Reimbursement Program
  • Free Basic Life Insurance for employee, spouse, and children
  • Free Basic Accidental Death and Dismemberment (AD&D) Coverage
  • Free Annual Tri-Met Pass
  • Free Employee Assistance Program (EAP)
  • Free on-site annual employee flu shots
  • Voluntary Supplemental Life Insurance
  • Voluntary Benefits of Short Term Disability
  • Voluntary Accident Insurance
  • Employee Emergency Loan Fund
  • Flexible medical and dependent care spending account
  • 401(k) Retirement Savings Plan with employer contribution
  • Deferred Compensation for 403(b) Plan Tax Shelter Annuity
  • Tuition Reimbursement
  • Vacation Leave
  • Sick Leave
  • Bereavement Pay
  • Jury Duty Pay
  • Holiday Pay
  • Weekend shift incentives for licensed nursing staff
  • Discount and pre-tax employee parking rate
  • High level of facility security
  • Free access to on-site wellness and aquatics center
  • Free initial consultation with on-site staff personal trainer
  • Convenient access to on-site salon, massage therapy, acupuncture, and reflexology services
  • Charging privileges in our community services departments (dining room, deli, salon)
  • Convenient access to Costco enrollment
  • Free membership with Unitus Credit Union and On-Point Credit Union
  • Access to fine dining from highly skilled chef
  • Flexible working hours
100 Best Non-Profit Companies to work for in Oregon Terwilliger Plaza has been named one of the 100 Best Non-Profit Companies to work for in Oregon!

Where We Are Located

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** Job postings updated June 28, 2010 **

Director of Marketing

Terwilliger Plaza has been Portland's signature retirement community for over 50 years and has recently been selected by Oregon Business as one of the top 100 Best Nonprofits to Work in Oregon. We are currently seeking an experienced and professional Director of Marketing. As a member of the executive management team the Marketing Director will plan, coordinate and manage all marketing and census functions for the community.

Essential Duties and Responsibilities

  • Responsible for developing annual and multi-year marketing plans; strategies, tactics, promotions/advertising and resources to exceed company revenue objectives.
  • Directs and oversees Terwilliger Plaza's marketing policies, objectives, and initiatives.
  • Conducts market research and develops marketing plan for specific products, services, or business lines.
  • Monitors and analyzes community sales conversion ratios, inquiry statistics, referral sources, weekly sales activity reports, lost inquiries, move in/out trends, etc. Identifies trends and recommendations to operations team to improve results.
  • Census development, advertising, event planning, directing a two-person staff, sales, and the development of community based referral sources. Identifies and eliminates community barriers to census development, public relations, sales and marketing planning and execution, sales process, management, and skill development.
  • Participates in community outreach. Delivers presentations and represents Terwilliger Plaza at community events.
  • Reviews property membership annually and makes appropriate recommendations for revisions.
  • Manages website design, programming and maintenance; social media marketing; creating online demos; web analytics; and email campaigns.
  • Analyzes web traffic, web sales metrics; develop recommended changes and present information to management and the Board of Directors.
  • Identifies and creates unique selling points for all products.
  • Designs, implements and facilitates marketing plan for the company.
  • Oversees marketing communications including branding, public relations, advertising, trade shows, market research and analysis management, and website design and content either directly or on an outsourced basis.
  • Creates and produces all promotional marketing materials directed toward multiple domestic and international markets, in order to achieve the revenue objectives and project an image consistent with the Terwilliger Plaza strategy.
  • Directs the activities of external and internal marketing resources in order to insure timely, cost effective and high quality results.
  • Strategic planning including positioning, market and competitive analysis, customer segment selection and penetration plans, and related product positioning.
  • Reviews and ensures that marketing budgets are appropriate and that allocations are being utilized effectively, maximizing the community's opportunity to increase revenues and profitability.

Requirements

  • Bachelor's degree in marketing, business administration, communications, or journalism or equivalent combination of education and additional experience.
  • Must have at least two years sales management experience in the senior housing industry.
  • 5 years of direct sales experience in the industry.
  • The perfect candidate would have extensive experience marketing a large successful CCRC.
  • Excellent verbal and written communication skills.
  • Experience effectively leading the vision of the organization and communicating information and ideas to individuals and groups.
  • Advanced written, verbal and presentation skills with acute degree of social perceptiveness. Must posses an enthusiastic approach to interpersonal relations.
  • Must be highly organized and manage time well.
  • Knowledge of principles and methods for marketing strategy and tactics, product demonstration, and sales techniques.
  • Ability to plan and manage at both strategic and operational levels.
  • A wide degree of creativity and latitude is expected.
  • Familiarity with variety of the field's concepts, practices, and procedures.
  • Proven ability to develop and implement marketing strategies that consistently met or exceeded planned objectives.
  • Ability to work collaboratively with colleagues to create a results driven, team oriented environment.
  • Demonstrated ability to manage outsourced marketing activities (PR, website, etc.)
  • Strong strategic planning and analysis skills in sales, marketing, and business strategy.
  • Strong people management skills.
  • Strong work ethic, including working overtime and willing and able to work evenings, weekends, and holidays.
  • Proficient in the following area: MS Office; PC skills; product and retention marketing program; process and project management.

Core Competencies: Planning/Organizing; Creativity/Innovation; People Management; Resourcefulness; Negotiation; Team Work; Deadline Responsiveness; Customer Focus/Customer Services Orientation

Values: Integrity; Honesty; Confidentiality; Self Discipline; Respect for Others; Ethics Beyond Reproach.

Physical Requirements: Frequent use of keyboard, computer monitor and mouse. Long period of sitting and standing

To Apply:

Terwilliger Plaza believes its people are its greatest asset. The company offers competitive compensation. Please submit your resume (in a Word document only, please) and salary requirement to jobs@terwilligerplaza.com, indicating "Marketing Director" in the subject line of your email.

employment application job eligibility requirements

Or fax: 503-299-4803

Or apply in person:
Terwilliger Plaza, Inc.
2545 SW Terwilliger Plaza Blvd.
Portland, OR 97201

NOTE: If you have been convicted of crime, please read the job eligibility requirements here before applying.

Terwilliger Plaza is a drug free, equal opportunity employer and tobacco-free community.

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